Mustard Seed is seeking a full-time Certified Medical Assistant (CMA)/Nursing Predominant to manage a broad range of clinical, administrative, and clerical tasks. Please share this position with your networks and help us find a great new Mustard Seed team member! To apply, download and complete our employment application. Then submit your resume and the application to Office Manager Estefania Alfaro-Ruiz today.

Position Description: The CMA’s responsibilities are varied and broad. The CMA is crossed trained and performs clerical, administrative, and clinical duties as assigned.

Clerical and Administrative Duties (may include, but not limited to):

• Greet patients and other visitors to the clinic
• Answer telephone calls, documenting and routing them to appropriate staff
• Handle correspondence
• Schedule appointments
• Verify and update patient information and insurance when scheduling an appointment
• Provide appropriate patient forms with direction for patients at check-in
• Perform reminder calls to patients for next-day appointments
• Review provider's schedule and address issues that may impede patient care or clinic flow
• Maintain reports for no-shows, numbers/type of visits, recall list, billing information, and others as needed
• Manage incoming and outgoing medical records
• Collect co-pays, record transactions, and perform daily reconciliation of cash receipts
• Ensure adequate inventory of office supplies

Clinical Duties (may include, but not limited to):

• Obtain any records/test results prior to the visit
• Escort patient to the room
• Measure vital signs, height, weight, BMI. Record chief complaint, smoking history, and allergies.
• Measure peak flow, pulse oximetry, perform diabetic foot, vision, hearing screening, EKG and other testing per rooming protocol for the specific type of patient visit or as requested by provider.
• Obtain and or update medical history, include medication reconciliation and immunization history.
• Prepare patient for exam, and assist provider as needed.
• Administer medications, collect and prepare lab specimens, perform CLIA-Waived testing, change dressings, remove sutures, perform ear irrigation and other procedures/tests as directed by provider.
• Authorize prescription refills as per standing orders and as directed by provider.
• Provide patient/family education as needed.
• Facilitate referrals to specialist or Emergency Department.
• Maintain logs for quality monitoring.
• Clean and re-stock rooms. Clean and sterilize instruments.
• Inventory supplies. Date checks.
• Give immunizations and maintain logs for immunization refrigerator/freezer. Maintain immunization inventory and good standing with NCIR and CVMS (Covid Vaccination).

Knowledge/Skills and Abilities:

• Must be proficient in basic computer skills and be able to learn electronic medical records
• Excellent oral and written communication skills
• Must be able to problem solve, organize, anticipate, and prioritize workload as well as multi-task, display professional attitude through performance, appearance and demeanor.
• Requires standing/walking for extended periods as well as stooping, bending, and reaching. Must be able to lift 25-35 pounds.
• Must be aware of and stay current on social-service support available in the community through Collaborative Cottage Grove and other partner service agencies to provide information to patients for both formal and informal referral.

Education

• High school diploma; some college preferred
• Certified Medical Assistant (CMA)
• Bilingual (Spanish preferred) an asset
• Basic Life Support (BLS) certified